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Remote control can be used to remotely administer, provide assistance, or view any client computer in the hierarchy. Please follow steps below to enable remote control in SCCM. 1. Go to SCCM console > Administration > Overview > Client Settings > right click Default Client Settings > Properties 2. Click Remote Tools > Configure Settings 3. Tick Enable Remote Control on client computers > Tick Domain > Click OK 4. Choose the settings that you prefer and click OK 5.   Go to Assets and Compliance > click Devices > search device name that you want to remote > right click > choose Start > click Remote Control 6. Click Action > Send Ctrl+Alt+Del Key 7. Enter Credential 8. Able to remote successfully

 Below is the prerequisites for SCCM roles installation. 1.    Primary Site Server Prerequisites v   Creating the System Management Container v   Grant SCCM Server permission on System Management Container v   Extend AD Schema for SCCM 2019 v   .Net Framework 3.5 Features [Install all sub features] v   .Net Framework 4.7 Features [Install all sub features] v   BITS v   Remote Differential Compression v   WSUS and IIS v   Windows ADK & Windows PE add-on for the ADK v   SQL server v   Latest Updates for SQL Server v   SQL Server Management Studio v   SQL Server Reporting Services ***after all prerequisites above have been configured/install, you can proceed install SCCM. 2.    Distribution Point v   Windows Server roles and features o    Remote Differential Compression v   IIS configuration o    Application Development: §   ISAPI Extensions v   Security: o    Windows Authentication v   IIS 6 Management Compatibility: o    IIS 6 Metabase Com